You've heard of a suicide or crisis hotline, someone to call when you're dealing with emotional or psychological problems.But for other problems, there's what is being called a "Warm Line”.
Living Waters Counseling Service in Headland is the only one in the state. The calls are answered by one of 17 volunteers who are also licensed counselors.
They're typically from people who are dealing with depression, frustration, and loneliness, but the warm line isn't limited to people who are dealing with mental health issues. It's also for someone who might be having a bad day.
The non-profit’s Executive Director Dr. Ginger Mayer said they always make every person on the line feel comfortable. “Imagine yourself in the situation where you are frustrated or you're hurting and you just want to reach out and talk to someone. We'll you're talking to a complete stranger. By the time that person answers the phone, we're going to let them know you're not talking to a stranger. You're talking to someone who genuinely cares. We're here for you.”
The number for the Wiregrass Warm Line is 618-8196. Someone is there to answer Monday through Friday from 5pm to 9pm and on weekends from one in the afternoon until nine in the evenings.